NR
Natasha R
1 reviews | Active since Mar 2018
20 Apr 2022, 07:28
Unneccessary Fees
Im frustrated by the accounts department charging a person 3x R108 fees for unpaid debit orders where proof of payment has been mailed every month to them. When you mail them, they dont come back to you for feedback. I will be cancelling my service with them. Very disappointed client.
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
20 Apr 2022, 09:55Dear Natasha,
On behalf of Home Connect, We want to sincerely apologize for the negative experience that you had with our Accounts team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents.
On behalf of Home Connect, We want to sincerely apologize for the negative experience that you had with our Accounts team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents.
Home-Connect's reply20 Apr 2022, 09:55
Official
Dear Natasha,
On behalf of Home Connect, We want to sincerely apologize for the negative experience that you had with our Accounts team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents.
On behalf of Home Connect, We want to sincerely apologize for the negative experience that you had with our Accounts team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Please expect a call from one of our agents.
Home-Connect's replyOfficial
20 Apr 2022, 10:22 Dear Natasha,
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.
Home-Connect's reply20 Apr 2022, 10:22
Official
Dear Natasha,
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.