Unhappy Customer

I'm so disgusted by the level of service given by Home-Connect, My fibre line has been down since sunday, I called them early Monday morning for assistance they logged a ticket for the technicians to come and assess, it's the forth day now and no technicians have been out to assess the problem Im am so livered. I then get told the job card was dispatched to the technicians yesterday and still no luck. Worse company to ever deal with, if you have fibre through them I suggest canceling. 4 days I am unable to work because of them.