Unhappy Customer

Can you please come and collect this device that is not connecting a third house from my house fiber was connected on the same day as mine and they can connect and i cant connect i have used so much for my airtime to do the follow up calling home connect calling vuma but i am not winning i have had issues from paying for the service for installation to be done and finally when i rated on hello Peter that only then i was given attention now i cannot connect since on the 15th and my sevice was supposed to by active by yesterday i still cannot connect i then called again with my airtime the call centre i was then told that they logged an incident with vuma after that no update i then called vuma enquiries on *** she called me back and told me its fine i then checked and its was not working still i then rep**** to her back telling her i still cannot connect she i then asked whats the update and she told me a ticket has been logged from and a technician will come this morning still no one came tell me if am i am being difficult customers if a good service was rendered to me will i be going back to hellopeter im having a problem after problem this is the reason why i wanted to cancel before installation can be done but then i thought let me give vuma and home connect a chance and i am regretting the decision i made i send what up this lady this morning asking her what time they coming the technician she just read my message and never responded i then told her that they must come collect their device i have had it i am enough i am now stuck with work because i used my money to install vuma but it is not working