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motlatsi M
1 reviews | Active since Apr 2021
14 Feb 2022, 10:27
UNAVAILABLE SERVICE
MY SERVICE HAS BEEN DISRUPTED SINCE SATURDAY EVENING AND IT'S MONDAY.
YET NOT EVEN ONE SUPPORT PERSON HAS BEEN IN CONTACT AFTER NUMEROUS TICKETS BEING LODGED.
Helpful (0)
Replies (3)0
Replies (3)
Home-Connect's replyOfficial
14 Feb 2022, 13:22Dear Customer,
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Kind regards ,
Home-connect.
Kind regards ,
Home-connect.
Home-Connect's reply14 Feb 2022, 13:22
Official
Dear Customer,
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
Kind regards ,
Home-connect.
Kind regards ,
Home-connect.
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motlatsi M's updateReviewer Update
15 Feb 2022, 19:23THIS IS UNACCEPTABLE
FOR TWO WEEKS MAX, MY SPEEDS IN THE EVENING ARE VERY POOR, i CANT EVEN SEND AN EMAIL. I THINK CANCELLATION IS THE BEST SOLUTION HERE. IM TIRED
FOR TWO WEEKS MAX, MY SPEEDS IN THE EVENING ARE VERY POOR, i CANT EVEN SEND AN EMAIL. I THINK CANCELLATION IS THE BEST SOLUTION HERE. IM TIRED
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motlatsi M's update15 Feb 2022, 19:23
Reviewer Update
THIS IS UNACCEPTABLE
FOR TWO WEEKS MAX, MY SPEEDS IN THE EVENING ARE VERY POOR, i CANT EVEN SEND AN EMAIL. I THINK CANCELLATION IS THE BEST SOLUTION HERE. IM TIRED
FOR TWO WEEKS MAX, MY SPEEDS IN THE EVENING ARE VERY POOR, i CANT EVEN SEND AN EMAIL. I THINK CANCELLATION IS THE BEST SOLUTION HERE. IM TIRED
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motlatsi M's updateReviewer Update
16 Feb 2022, 17:49ARE YOU GUYS CAPPING SPEEDS IN THE EVENING. GUYS I WORK MOSTLY IN THE EVENING AND I NEED THE SPEEDS I SIGNED UP FOR. i'M BARELY GETTING MORE THAN 10 OUT OF 50 FOR DOWNLOADS AND UPLOADS
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motlatsi M's update16 Feb 2022, 17:49
Reviewer Update
ARE YOU GUYS CAPPING SPEEDS IN THE EVENING. GUYS I WORK MOSTLY IN THE EVENING AND I NEED THE SPEEDS I SIGNED UP FOR. i'M BARELY GETTING MORE THAN 10 OUT OF 50 FOR DOWNLOADS AND UPLOADS