Unauthorised Debit, and ******** Behavior

How dare you debit my account, you have no authorisation to debit my account!

You alert me last week that I owe you money after 12 months of not hearing a peep and do not even allow me adequate time to get my old bank statements and go through the recon???

I have opened a case against you guys, disgusting money grabbing behavior.

Account FRER002