J
Jimmy
1 reviews | Active since Aug 2023
23 Feb 2024, 18:55
Too bad, been off wi...
Too bad, been off wifi for 7 hours and been waiting for someone to call and offer assistance I am sorry the 3 day ETA is a nightmare given that today is a Friday, worse than Eskom as WFH is now a norm and wife has been a supper need.
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Home-Connect's replyOfficial
23 Feb 2024, 18:56Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply23 Feb 2024, 18:56
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards