Today I have spoken to one of Home-connect’s agent’s Muzi @ 19:15pm

Today I have spoken to one of Home-connect’s agent’s Muzi @ 19:15pm. I had and still have an issue with my internet speed. I requested to speak to a supervisor because Muzi could not assist me with my support call . He informed me that they busy and requested if they call me back I said no you guys don’t call back so I’ll hold. After waiting 15-20 seconds the call was cut. No common decency to call back knowing that he cut the call. I am extremely disappointed in the service I received this evening from Home-connect.