DvdM
Dino van der Merwe

1 reviews | Active since Mar 2013

07 Jul 2023, 11:28

This company has gone down in terms of customer service

This company has gone down in terms of customer service. Their support lines on WhatsApp can take up to 3 hours for someone to reply and if you don’t respond to them within a few minutes they disconnect you and you have to start all over again. Their lines are down often and in general bad customer service

0
Replies (1)
Home-Connect
Home-Connect's reply07 Jul 2023, 11:55
Official
Thank you for your feedback, Dino. An agent will be in contact shortly to assist further.