EH
Ewald H

1 reviews | Active since Aug 2010

01 Jun 2021, 09:55

This business should be called No-Connect.

Once again, as per usual, HomeConnect disappoints. I can't connect to my new ISP, because they haven't released my line. Even after sending me an email saying "This is to confirm that Home-Connect have processed your cancellation accordingly."

So now I can't go onto a new ISP because they are not releasing my line.

0
Replies (3)
EH
Ewald H's update01 Jun 2021, 11:20
Reviewer Update
I quote: "Good day Ewald, kindly be advised that cancellation with home-connect came into effective as of 31/05/2021."

Today is 01/06/2021. So why are you holding on to my line?
Home-Connect
Home-Connect's reply01 Jun 2021, 16:21
Official
Good day Ewald , cancellation with Octotel will be effective as of mid-night. A consultant tried contacting you with no luck.
EH
Ewald H's update01 Jun 2021, 16:27
Reviewer Update
I received no emails from you other than the one saying "This is to confirm that Home-Connect have processed your cancellation accordingly." .