They were the epitamy of what you can hope to expect from a service point of view

They were the epitamy of what you can hope to expect from a service point of view. I was informed of every step, never had to ask what is happening or how long any part will take, and they under promised and over delivered to a huge extent. For example: They told me I might have to wait 2 to 4 weeks for the installation, however it was done within 2 days of approval (which only took 20 min)