Their staff are super efficient

Their staff are super efficient. Called in to tell them I had moved to a new home. Explained that I had already moved and needed a transfer. They talked me through the quick transfer process on their app. Straight after submitting the two required documents I got a response from their team. The next day they called to say that the Fibre installer would be at my new home at 8:30am. (They even explained that the Fibre provider may be delayed slightly due to a backlog of new installs. However this wasn't the case and the install was scheduled for 5 days later. They arrived, installed) Once the install was completed Home-Connect contacted me advising of the completion. Setup my wifi and it was done. I have been with them for a couple of years and am really happy with their service. They have exceeded expectations once again.