THE WORST PROVIDER AND SERVICE. They DONT care about their clients.

This is the worst provider. The worst customer service ever. When you sign up to Home-Connect then they are ever so friendly and everything gets done so fast, all to your satisfaction but after that everything goes down the drain. The worst customer service you will ever experience, you also will never be able to get hold of the accounts department. They also will just keep on telling you to go use the "Home-Connect Portal", which is not user friendly at all. They fail to keep your services active but have the nerve to cut your services if your payment is 1 day late. Even if you do an immediate transfer, it still takes their wonderful accounts department 3 days to allocate your payment. They have a WhatsApp support chat which they absolutely ignore you on. I was with Vox and I wish I stayed with Vox. I will definitely be canceling my contract with them when we reach our 1 year anniversary.