The worst experience I have had with a service provider in SA.

II cancelled their services due to having no WIFI for 9 days! No one could explain why their services were down in the first place.I spent R2000 on mobile data to keep my business running. I then sent a email of cancellation which I later found out they don't accept, unless it's cancelled on their portal. No one communicates with you on how to cancel their services and then you get a letter from the lawyers saying you now owe the cancellation fee, plus legal fees.

This whole exercise has now cost me over R4000 for their incompetence. I know Government Dept that are more competent!