jJ
jamieleegl J

1 reviews | Active since May 2017

23 Sept 2020, 08:12

The worst customer service ever!!!!!

ABSOLUTELY RIDICULOUS SERVICE!!!! They don't even deserve a 1 star!! I have been waiting for more than 3 weeks. Nobody can even update you as to where your application is in the process. They just say it has been approved, and it is up to Vumatel. So disgusted with this service!

0
Replies (4)
Home-Connect
Home-Connect's reply23 Sept 2020, 08:33
Official
Good day Jamie ,We are sorry to hear that you are having an unpleasant experience with the Home-Connect . We have escalated 
 the matter for you. Our  team will be in touch to rectify the matter.

Home-Connect Team 

jJ
jamieleegl J's update25 Sept 2020, 11:54
Reviewer Update
52 hours later, and still no contact!!!
Home-Connect
Home-Connect's reply25 Sept 2020, 12:00
Official
Good day Jamie G, As per the communication your installation is scheduled for the 28th of September 2020 10;30 

Home-Connect Team 
jJ
jamieleegl J's update25 Sept 2020, 12:38
Reviewer Update
I look forward to Monday then. Please don’t disappoint me. Thanks!