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Owethu M

1 reviews | Active since Jun 2020

20 Apr 2022, 14:29

The Worst

I thought Accelerit was bad until I moved to Home-Connect. The absolute worst! You will call the customer service and the only thing they are good at is to apologise as some other magical person should have looked at your issue. If I received a Rand for every time I was told a ticket was being logged (or someone would get back to me) I would afford to buy the whole company and shut it down.

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Replies (1)
Home-Connect
Home-Connect's reply20 Apr 2022, 15:07
Official
 Dear Owethu, 

We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please expect a call from one of our agents shortly.