TM
Thandazile M
1 reviews | Active since Sept 2024
02 Sept 2024, 09:15
The WiFi line was do...
The WiFi line was down (ticket ***) which was quite inconvenient and took a while to have the issue resolved but all throughout the service was exceptional from the Home Connect agents, especially Leslie⭐️
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Home-Connect's replyOfficial
02 Sept 2024, 09:21Dear Thandazile, Thank you for bringing this to our attention. I am sorry to hear about the inconvenience you experienced with the WiFi line being down and the delay in resolving the issue. However, I am pleased to know that despite this, you received exceptional service from our Home Connect agents, especially Leslie. We strive to provide top-notch service to our customers, and I will make sure to pass along your appreciation to Leslie and the rest of the team. If you have any further concerns or require assistance, please do not hesitate to contact us. Warm regards, Home-Connect Customer Service.
Home-Connect's reply02 Sept 2024, 09:21
Official
Dear Thandazile, Thank you for bringing this to our attention. I am sorry to hear about the inconvenience you experienced with the WiFi line being down and the delay in resolving the issue. However, I am pleased to know that despite this, you received exceptional service from our Home Connect agents, especially Leslie. We strive to provide top-notch service to our customers, and I will make sure to pass along your appreciation to Leslie and the rest of the team. If you have any further concerns or require assistance, please do not hesitate to contact us. Warm regards, Home-Connect Customer Service.