CR
Craig R
1 reviews | Active since Nov 2024
05 Nov 2024, 11:56
The support gentleman:
The support gentleman: .Silence Malefane was very helpful and kept communicating progress after my Fibre box was struck by lightning. Fixed in good time too. Ref: 836838
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Home-Connect's replyOfficial
05 Nov 2024, 12:16Dear valued customer, Thank you for bringing this to our attention. We are pleased to hear that Silence Malefane provided you with excellent support and effectively resolved the issue with your Fibre box after it was struck by lightning. We appreciate your feedback and will ensure that it is shared with the relevant team. If you have any further questions or require assistance, please do not hesitate to contact us. Kind Regards, Home-Connect Customer Service.
Home-Connect's reply05 Nov 2024, 12:16
Official
Dear valued customer, Thank you for bringing this to our attention. We are pleased to hear that Silence Malefane provided you with excellent support and effectively resolved the issue with your Fibre box after it was struck by lightning. We appreciate your feedback and will ensure that it is shared with the relevant team. If you have any further questions or require assistance, please do not hesitate to contact us. Kind Regards, Home-Connect Customer Service.