The SLA still too lo...

Dear Boqi, Thank you for reaching out to us regarding the Service Level Agreement (SLA) for our internet connection. We understand your concern about the duration from application submission to the internet being fully set up. While we strive to provide the best service possible, we regret to inform you that the current SLA for internet setup is within 5-7 business days. This includes the time required for processing the application, scheduling the installation, and ensuring a successful connection. We understand that you would prefer a shorter duration for the process, ideally within 3 days, including weekends. However, please note that the SLA is designed to allow for any unforeseen circumstances or technical challenges that may arise during the installation process. This ensures that we can provide a stable and reliable internet connection to our customers. If you have any specific concerns or requirements regarding the installation, please let us know, and we will do our best to accommodate them within the limitations of our current SLA. We value your feedback and appreciate your patience throughout this process. Should you have any further inquiries or if there is anything else we can assist you with, please feel free to reach out to us.