SJ
Sivuyisiwe J

1 reviews | Active since Jul 2023

22 Jan 2024, 09:18

The service agent was Kitso

The service agent was Kitso. He helped me resolved the issue within 5 minutes after having ti call several times

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Replies (1)
Home-Connect
Home-Connect's reply22 Jan 2024, 09:41
Official
Dear Sivuyisiwe,Thank you for reaching out to us regarding your recent experience with our service agent, Kitso. I am glad to hear that Kitso was able to resolve your issue in a timely manner, despite the inconvenience of having to call multiple times. Providing efficient and effective customer service is our top priority, and we apologize for any inconvenience you may have experienced during your previous calls. We appreciate your patience and understanding as we worked to address your concerns. If you have any further questions or require any additional assistance, please do not hesitate to reach out to us. We are here to help. Thank you for choosing Home-Connect. Sincerely, Home-Connect Customer Service