THE MOST USELESS SERVICE PROVIDER

I can't begin to explain the number of hours I have spent talking to Home Connect, from their sales team to their technicians.

NO ONE IS ABLE TO HELP!!

I work from home, I requested a moving application and their website had an error for an entire week, they only picked up this error later within the week (27 June) and till date, it has not been resolved. The intial agent that I made contact with on the 25th of May could not assist me and now my account will be debited twice.

its been a week without fibre, hundreds of rands spent on airtime (as my calls go over 30 minutes with various agents. The only speck of hope was a consultant by the name of Banele Gumede, I have lost all trust in this company and worse, I picked up that my banking details were being used on another account meaning I have been paying double wifi payments for 2 months this year. I STRONGLY ADVISE TO NOT USE HOME CONNECT