FF
Floyd F

1 reviews | Active since Oct 2023

07 Oct 2023, 12:05

The lady who helped ...

The lady who helped me (Mbali)she is a sport.....polite and making sure that you understand everything step by step....no shouting,not short tempered..... she has solved my 4days nightmare network....I am giving her 💯... satisfactory

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Replies (1)
Home-Connect
Home-Connect's reply07 Oct 2023, 12:18
Official
Dear valued customer,Thank you for reaching out to us with your kind feedback. We are delighted to hear that Mbali provided you with exceptional customer service. Our team strives to ensure that every customer's experience is positive and stress-free.We appreciate your recognition of Mbali's politeness, patience, and thoroughness in guiding you through the process. Rest assured that we will pass on your compliments to her and acknowledge her outstanding performance.We are thrilled to have been able to resolve your network issue and put an end to your four-day nightmare. Your satisfaction is our top priority, and we are grateful for your trust in our services.If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.Thank you once again for your kind words and for being a valued customer.Best regards,CleopatraHome-Connect Customer Service