MF
Mohamed F
1 reviews | Active since Jun 2024
25 Jun 2024, 08:50
The fibre network in our area was damaged and Vumatel were feverishly restoring the service
The fibre network in our area was damaged and Vumatel were feverishly restoring the service. After 3 days the service was gradually restored to subscribers. HomeConnect customer service support kept me well informed of developments. Shortly after being told what to look out for, my service was restored. The next morning was contacted by a member of the customer support team who enquired about my service. I was happy to report that all was well. Thank you HomeConnect for your service and support.
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Home-Connect's replyOfficial
25 Jun 2024, 08:51Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.
Home-Connect's reply25 Jun 2024, 08:51
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.