The consultant named Princess was extremely polite and helpful, she made sure that she kept updating me on the progress for the fault reference no

Dear valued Customer, Thank you for taking the time to share your positive experience with Princess and our tech team. We are delighted to hear that they provided excellent service and resolved the issue promptly. Your feedback is greatly appreciated, and we will ensure that your compliments are passed on to Princess and the tech team. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Best regards, Home-Connect Customer Service.