The connection with the call centre was bad, first I could not connect and then when I did, half way through my call we got cut off, then on my next call the connection was delayed but the agent Boipelo Luvuno handled my call well

The connection with the call centre was bad, first I could not connect and then when I did, half way through my call we got cut off, then on my next call the connection was delayed but the agent Boipelo Luvuno handled my call well. Although it was difficult, she was able to give me guidance on the resolve. She was professional, patient and her calm positive attitude showed in the communication. She actioned everything on point.