M
Melissa

1 reviews | Active since May 2024

15 May 2024, 17:00

The agent, Patricia, on call reference 659834, was absolutely helpful

The agent, Patricia, on call reference 659834, was absolutely helpful. We are a college and we needed an active line by the end of today as we have exams starting from tomorrow. Patricia explained the process and advised that line activation normally takes between 24 and 48 hours. After explaining our plight, she assured me when would try to escalate the matter on her end and be of help to us. True to her word, we have an active line by the end of the day and the exams can continue as planned..

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Replies (1)
Home-Connect
Home-Connect's reply15 May 2024, 17:44
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.