OM
Omphemetse M
1 reviews | Active since Dec 2018
28 Jan 2024, 12:08
Thank you Khule ndlovu
A greta service I got from a gentleman called: Khule ndlovu. I have not had internet since Sunday, when I spoke to him on Friday, he assured me the issue will be escalated, and in the evening my internet was back. He was the first consultant to do what he said he would do. Thank you Khule for a great service. I really appreciate it. Keep doing what you are doing.
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Home-Connect's replyOfficial
28 Jan 2024, 13:00Dear Omphemetse,Thank you for reaching out to us and sharing your positive experience with Khule Ndlovu. We truly appreciate your kind words and are delighted to hear that Khule was able to resolve your internet issue promptly and effectively.At Home-Connect, we strive to provide exceptional customer service, and it is always rewarding to receive feedback that reflects our commitment to customer satisfaction. We will make sure to pass on your appreciation to Khule and acknowledge his outstanding service.If you have any further questions or need assistance with anything else, please do not hesitate to let us know. We are here to help.Thank you once again for your feedback and for choosing Home-Connect.Best regards,MenziHome-Connect Customer Service Advisor
Home-Connect's reply28 Jan 2024, 13:00
Official
Dear Omphemetse,Thank you for reaching out to us and sharing your positive experience with Khule Ndlovu. We truly appreciate your kind words and are delighted to hear that Khule was able to resolve your internet issue promptly and effectively.At Home-Connect, we strive to provide exceptional customer service, and it is always rewarding to receive feedback that reflects our commitment to customer satisfaction. We will make sure to pass on your appreciation to Khule and acknowledge his outstanding service.If you have any further questions or need assistance with anything else, please do not hesitate to let us know. We are here to help.Thank you once again for your feedback and for choosing Home-Connect.Best regards,MenziHome-Connect Customer Service Advisor