Th company's service has noot been great lately, but thanks to the wonderful callcentre agent, Angel, I was finally able to sort my account and package out

Dear valued customer,Thank you for reaching out to us and providing your feedback. We apologize for any inconvenience caused by the recent issues you have experienced with our service. We appreciate your kind words regarding our call center agent, Angel. We will make sure to pass on your appreciation to her.Regarding the changes to our WhatsApp service, we apologize for not informing you of the updates. We understand the frustration this may have caused. We have taken note of your concerns about the lack of response from our accounts department. We apologize for the delay and any inconvenience caused by this.We are aware of the issue with the password recovery URL leading to an error, and our technical team is working to resolve this as quickly as possible. We apologize for any inconvenience you may have faced in this regard.Regarding the company's affiliation with Afrihost, we apologize for not clearly communicating this change to our customers. We understand the importance of keeping our customers informed, and we apologize for any confusion caused.We appreciate your patience and understanding. Our team is committed to resolving these issues and improving our communication with you. If there is anything else we can assist you with, please do not hesitate to let us know.Kind regards,RichardCustomer Service Advisor