NM
Nolwazi M

1 reviews | Active since Feb 2025

11 Mar 2025, 15:39

Terrible services and lack of solutions

My internet was down for over a week, when technicians came they first came without equipments and complained about rain that stopped a few minutes after they left.

The fibre line had to be repaired till this day Vuma has not arrived at my house to repair the fibre and the internet is down meaning I will have to wait another week. I sent pictures of how my fibre was installed and how it needs to be repaired.

They will call a million times without solutions and asking the same question over and over again. you spend a lot on data and airtime to call them even after pay for WiFi on time.

There is no solutions once they say Vuma will call they are done and Vuma never calls at all

0
Replies (1)
Home-Connect
Home-Connect's reply11 Mar 2025, 15:43
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.