Terrible service to match terrible network

For weeks I have been having issues and first I was outright lies to about my speed and found out that as a client, I was not notified about updates when this company took over from dashfibre. Now my internet drops almost every 5 minutes and I'm waiting for DAYS for assistance... Days, but billing is done on time, yet I am paying for a service I cannot use, affects my productivity and budget... As I have to buy data to log the very tickets they request, only to do nothing about it. I would advise anyone to stay away... As I have spoken to people with other ISPs... And they get brilliant services.