TL
Tommy L

1 reviews | Active since May 2011

03 Jan 2020, 19:10

Terrible service, terrible support.

Don't bother signing up with this ISP.

Signed up for a 200/200 line which started off fine.

2 months ago, noticed that the speed I signed up for was nowhere near what I was receiving.

Logged an email with the Support Team Lead on the 4th of November 2019.

2 months later, the issue has still not been resolved. Promises of escalation to management and FrogFoot management have yielded nothing.

Terrible service, terrible support.

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Replies (1)
Home-Connect
Home-Connect's reply03 Jan 2020, 20:14
Official
Hi please confirm your account name or number so we can get back to you.