Terrible service provider

For the second time in less than 6 months I’ve been without internet, with a constant back and forth with home connect that consistently fails to resolve any issues. After 2 weeks of no internet I get an invoice for services I have not had, which even after refusing to pay this numerous times, receive more emails and sms’s to settle outstanding amounts without any recourse for having connection. Pretty much like Eskom making you pay for electricity you don’t actually have..