kB
kelly B
1 reviews | Active since Oct 2023
08 Nov 2023, 18:24
Terrible service
Hi. I have been writing a complaint last month about the terrible service I'm getting from home connectfibre. After the writing a lady phoned me and explained that indeed there has been 2 deductions made in the month of October and I won't need to pay in November. My wifi is off yet again.wifi home connect has yet again fail me. I deal with this every month.
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Home-Connect's replyOfficial
08 Nov 2023, 19:11Dear Kelly, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply08 Nov 2023, 19:11
Official
Dear Kelly, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards