Terrible service and turn around time

We recently app**** for a fibre line to be installed for a new business.

Supersonic and Metrofibre initially came out only to be told Supersonic cannot do it as they don’t do businesses.

We then app**** with home connect - we have been waiting almost a week and there has been no movement or plan for installation.

I need this sorted ASAP - between you guys and open serve I need this sorted

I am now paying for a full months rent as I cannot operate.

My number is 0 8 - 1 713 - 0650

I need this done as it can potentially affect a new business that has not even opened