Terrible Service

I signed up with you guys. The installation was done by Vumatel and I also received confirmation from them advising me that my installation is complete and my line is active. Now the interesting part is that I contact you have now spoken to 15 different staff and each time I need to explain this again and again. Staff cannot assist and have different versions of response. Wait it will activate, I will send you the link with credentials which does not exist. It's a Vuma issue we cannot assist. Or yes you can. Its like walking into Pick & Pay to buy milk and they out of stock now they blame C***** who did not supply. Then what Pick & Pay now puts pressure on C***** to deliver as they have clients to service so as C***** has an Obligation as Pick & Pay is their customer. The same needs to happen to Vumatel, senior managers at HC needs to put pressure. This is a corporate private company guys and the service is not acceptable. Who has followed up, no has got back to me. Vumatel is misleading by sending me the incorrect information. I spoke to Christinah, Kayla and others. why market your product if you cannot provide a service. Follow up must be continuous.