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Naudine N

1 reviews | Active since Feb 2022

19 Apr 2022, 10:27

Terrible experience.

Since day one had bad service but wow today is the day that just made me laugh. I want to move my internet from where it is currently to my new estate. not change or cancel contract just use move it.

But no, I need to cancel contract with a one month notice period and then reapply for a contract.

Not needing to mention I am still waiting for the CEO to come back to me on investigation of poor service delivery.

Not sure who is competent in the company.

0
Replies (1)
Home-Connect
Home-Connect's reply19 Apr 2022, 10:58
Official
Dear Naudine, 

We believe you have been contacted by a senior in the customer care department. 

We will provide you with a response to your post via email.