LB
Lynn B

1 reviews | Active since Nov 2018

24 May 2023, 18:20

Terrible customer service

Home connect does not take the tome to provide feedback to their clients or keep them up to date on their queries. My wifi is down since 10am and I haven’t heard from them until I gave them a call. Customer service is terrible and no sense of urgency

0
Replies (3)
Home-Connect
Home-Connect's reply25 May 2023, 08:05
Official
Good Day Lynn, thank you for your feedback. Please note, an agent will be in contact with you shortly. 
LB
Lynn B's update25 May 2023, 08:28
Reviewer Update
I still do not have internet connection
Home-Connect
Home-Connect's reply25 May 2023, 08:33
Official
Good Day Lynn, thank you for your feedback. Please note, an agent will be in contact with you shortly.