Terrible Company, Terrible Service, Terrible Support

Terrible company, avoid at all costs! Terrible support, constant maintenance, terrible service! I pay for a 200 Mbit/s symmetrical line, and on a good day I get anywhere from 10 - 100 Mbit/s instead - on bad days none of my devices want to even connect to begin with, or keeps dropping the connection.

I tried calling their support multiple times - but the phone gets put down in my ear immediately! The few times I did manage to get through to support they were impatient, rude, unhelpful, and not knowledgeable. I was put on hold multiple times for several minutes - and then suddenly the phone gets put down in my ear!

At one point I was on hold for over 20 minutes, and the phone suddenly got put down in my ear. I advise anybody considering an ISP to stay WELL CLEAR of Home-Connect!