MV
Malinda V
1 reviews | Active since Mar 2021
30 Mar 2021, 08:22
Terrible company, DO NOT USE! Use another more competent company.
Once again I am here writing a bad review about home connect. I app**** for fibre beginning of feb. In a fibre live area WITH A LINE ALREADY INSTALLED. Nobody knows what they’re doing. The only communication and follow up I get is when I call. No emails. No calls. No follow ups. I’m sitting here not knowing what’s happening. Metro fibre is also the problem they’re delayed and no communication but still, home connect does not follow up with what they’re doing.
Helpful (0)
Replies (5)0
Replies (5)
Home-Connect's replyOfficial
30 Mar 2021, 09:46Good day Malinda V,
A home-connect consultant will contact you to assist with your query.
A home-connect consultant will contact you to assist with your query.
Home-Connect's reply30 Mar 2021, 09:46
Official
Good day Malinda V,
A home-connect consultant will contact you to assist with your query.
A home-connect consultant will contact you to assist with your query.
Home-Connect's replyOfficial
30 Mar 2021, 09:46Good day Malinda V,
A home-connect consultant will contact you to assist with your query.
A home-connect consultant will contact you to assist with your query.
Home-Connect's reply30 Mar 2021, 09:46
Official
Good day Malinda V,
A home-connect consultant will contact you to assist with your query.
A home-connect consultant will contact you to assist with your query.
MV
Malinda V's updateReviewer Update
30 Mar 2021, 10:03Your consultants aren’t very helpful. They keep sending me in circles and making excuses. I’m tired I want to cancel
MV
Malinda V's update30 Mar 2021, 10:03
Reviewer Update
Your consultants aren’t very helpful. They keep sending me in circles and making excuses. I’m tired I want to cancel
Home-Connect's replyOfficial
31 Mar 2021, 15:16Hi Malinda, we believe you have assisted.
Home-Connect's reply31 Mar 2021, 15:16
Official
Hi Malinda, we believe you have assisted.
MV
Malinda V's updateReviewer Update
31 Mar 2021, 15:58Assisted by Lerato. A great customer service rep. The solution was simple and metro fibre came out to fix the issue. Still unhappy with the initial service I received and the delay and the fact that it took coming here to this website to solve the problem.
MV
Malinda V's update31 Mar 2021, 15:58
Reviewer Update
Assisted by Lerato. A great customer service rep. The solution was simple and metro fibre came out to fix the issue. Still unhappy with the initial service I received and the delay and the fact that it took coming here to this website to solve the problem.