HN
Heinrich N
1 reviews | Active since Jan 2023
04 Apr 2024, 19:03
Terrible client service
Terrible client service. Nk customer care. 10 days no internet even though my bill is paid. No comms from ISP or fiber provider. Not 1 phone call or email of apologies.
Helpful (0)
Replies (4)0
Replies (4)
Home-Connect's replyOfficial
04 Apr 2024, 19:05Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's reply04 Apr 2024, 19:05
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
HN
Heinrich N's updateReviewer Update
15 Apr 2024, 13:20Hi Guys
Any update. I was promised my line would be on at 12 today. It's 1PM still no internet. If I have no internet at 15:00PM, I would like you to free up my address and refund me so I can sign up with a different ISP. You had more than enough time to resolve my issue.
Any update. I was promised my line would be on at 12 today. It's 1PM still no internet. If I have no internet at 15:00PM, I would like you to free up my address and refund me so I can sign up with a different ISP. You had more than enough time to resolve my issue.
HN
Heinrich N's update15 Apr 2024, 13:20
Reviewer Update
Hi Guys
Any update. I was promised my line would be on at 12 today. It's 1PM still no internet. If I have no internet at 15:00PM, I would like you to free up my address and refund me so I can sign up with a different ISP. You had more than enough time to resolve my issue.
Any update. I was promised my line would be on at 12 today. It's 1PM still no internet. If I have no internet at 15:00PM, I would like you to free up my address and refund me so I can sign up with a different ISP. You had more than enough time to resolve my issue.
HN
Heinrich N's updateReviewer Update
18 Apr 2024, 11:51Full month no internet, only empty promises. Payment made.
No one is taking responsibility.
Can I please have my money back. 0 client service.
No one is taking responsibility.
Can I please have my money back. 0 client service.
HN
Heinrich N's update18 Apr 2024, 11:51
Reviewer Update
Full month no internet, only empty promises. Payment made.
No one is taking responsibility.
Can I please have my money back. 0 client service.
No one is taking responsibility.
Can I please have my money back. 0 client service.
HN
Heinrich N's updateReviewer Update
19 Apr 2024, 13:58Hi Team
Where is my internet and if you have nonidea how to get it on can I have my money.
Thanks
Where is my internet and if you have nonidea how to get it on can I have my money.
Thanks
HN
Heinrich N's update19 Apr 2024, 13:58
Reviewer Update
Hi Team
Where is my internet and if you have nonidea how to get it on can I have my money.
Thanks
Where is my internet and if you have nonidea how to get it on can I have my money.
Thanks