CJ
Claude J
1 reviews | Active since Jul 2023
03 Jul 2024, 14:42
Telephonic agreement
As per my last conversation with an agent from home-connect we concluded that the billing department will call to make arrangements to settle my bill and also that he will send me an email so I could contact him directly should I have any issue....well I still have not received no call nor the email so how do I go about things if people do not honor a simple telephonic agreement
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Home-Connect's replyOfficial
03 Jul 2024, 14:48Dear Claude, I apologize for the inconvenience you have experienced regarding the lack of follow-up on your billing arrangements from our end. I understand how frustrating it must be when agreements are not honored promptly. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply03 Jul 2024, 14:48
Official
Dear Claude, I apologize for the inconvenience you have experienced regarding the lack of follow-up on your billing arrangements from our end. I understand how frustrating it must be when agreements are not honored promptly. Kindly note an agent will be in contact shortly to assist.