MR
Md R

1 reviews | Active since Aug 2021

29 Apr 2022, 10:34

Support team communication.

I have requested to activate the approved application AG*** two week back . Support team asking same question again & again but no result . it's disappointing lots and disturbing the working . Please you may stay away from this provider.

0
Replies (7)
Home-Connect
Home-Connect's reply29 Apr 2022, 11:48
Official
Dear Aminur, 

We sincerely apologize for any inconvenience you may have experienced. 

At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.

Please expect a call from one of our agents to rectify the matter at hand.

Kind Regards 

Best regards,

MR
Md R's update29 Apr 2022, 12:41
Reviewer Update
Hi Home connect Team,
Please try to close the request before long weekend .
Thanks & Regards.
Home-Connect
Home-Connect's reply29 Apr 2022, 15:34
Official
Dear Aminur,

We always strive to ensure our customers are helped in a timely manner.

Best regards,

MR
Md R's update30 Apr 2022, 17:40
Reviewer Update
Hi Home connect Team,
Waiting 4 days to get connection activated and 17 days application approved . Please i need know when it can be activated .
Thanks & Regards
MR
Md R's update01 May 2022, 16:00
Reviewer Update
Waiting 5 days
MR
Md R's update02 May 2022, 16:47
Reviewer Update
Waiting 6 days to get the connection activated. Very poor support.
MR
Md R's update03 May 2022, 12:37
Reviewer Update
Thanks for support and activate my internet connection after 6 days of struggling