SUPER UNHAPPY

I am not even sure where to begin but I just wanna let you know that if you are out there considering taking up your fiber line with Home connect Don't all they do is escalate all the tike and not solve the problem .I took out a fiber package with them on the 2nd of November 2022 and it took them forver to do the installation and after that they couldnt activate the line till the 8th of December 2022 . They had claimed it was activated on the 16th of November and sent me invoices currently 2 days after the activation my line has been suspended and i am being asked to pay for a service i wasn't even using for them to activate my line ...I feel very exploited and my rights according to the Consumer Protection Act have been brocken to peaces I am not even able to cancel because I am asked to pay over 3k to cancel I am warning you DON'T EVER SIGN WITH HOME CONNECT YOU WILL REGRET IT