Super disappointed

I'm still disappointed at your lack of customer service and I do not think I want to do business with you anymore. Can you kindly cancel my subscription that I have not received.

You promised a consultant will contact me and yet no one has called.

Imagine having bad service before the contract even begins, what will the future service look like if this is how you conducting your business.

After being patient for over a month waiting for a line to be activated Home Connect has still yet been unable to deliver their service as promised. Yesterday I was to sweet lies by their team so I don't cancel my subscription. Although they managed to get their router delivered a day after the agreed date, they also can't provide me with a line. Now they are logging tickets with Metrofiber whose service can only be provided between 3 to 4 working days and that will be in January 2023 seeing that today is a Friday.

I wish not to continue with your service as the only thing thing I've been getting from you is excuses and delays. You can't tell me that you had confirmation my line was activated and the proceed to log me a ticket to wait another 4 working days when I have waited over a month.

CAN I CANCEL THE SERVICE PLEASE