BR
Boitumelo R

1 reviews | Active since May 2021

06 Oct 2023, 10:27

Sthembiso was able t...

Sthembiso was able to see emmidiately why my payment wasn't reflecting and he emmidiately escalated it and assured me that I will be back online the same day great service

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Replies (1)
Home-Connect
Home-Connect's reply06 Oct 2023, 10:38
Official
Dear Boitumelo Lekanyane Stephen, Thank you for reaching out to us about the issue with your payment not reflecting and the excellent service provided by Sthembiso. We apologize for any inconvenience this may have caused you. We're glad to hear that Sthembiso was able to quickly identify the problem and escalate it for you. Our team strives to provide efficient and effective solutions to our customer's issues, and it's great to know that Sthembiso was able to assist you promptly. Rest assured that we are working diligently to resolve the payment issue and get you back online as soon as possible. If you have any further questions or concerns, please feel free to let us know, and we will be more than happy to assist you. Thank you for your patience and understanding. Kind regards, Customer Service