jD
james D

1 reviews | Active since Aug 2014

19 Apr 2021, 14:03

Stellar customer support

Phoned in earlier today and got the usual stellar service, this time my champion was Lerato. She was super polite, incredibly friendly and overall joy to work with.

5 star customer service rating.

2 star onboarding rating. It's taken 2 months for my fibre to get moved and had I not intervened I would have been in the same boat I was 2 months ago before starting this. Please can you fix that process

0
Replies (1)
Home-Connect
Home-Connect's reply20 Apr 2021, 08:10
Official
Good day James, thank you for the wonderful review and kind suggestion.