*****ing from customers!

A disgusting, *******, ********* business. I cancelled my contract with notice period served and received confirmation of such from Home-Connect. However Home-connect continued to deduct a debit order from my account. On querying I was told that this was because they had not yet collected the router and once collected I would be credited (Isabella). The router was collected and SURPRISE, SURPRISE yet another dr orders has been taken from my account. They are now saying that notice was only given for end of April even though we have written confirmation and an apology from Home-Connect that cancellation was 28 February (as per cancellation sent by us) and termination of contract 31 March. Shocking business ethics, *****ing money from their own customers!. I highly, do not recommend anyone doing business with this company! We have now been advised to report them for *****, which we are in the process of doing.