Stay clear of Home Connect

During the end of June I was contacted by Brian from Home Connect. I assume they will chip in on the new Fibre network in Krugersdorp. I told him that I have to disconnect from Telkom ADSL before I take on their services. I did so end of June for my 30 day notice to Telkom. During the month I saw the cabling seem to go a bit slow and ask the technician on the pavement if they will be ready by August 5th. He laugh. I then realise- poor Brian is not a decision maker but a over commissioned salesman- over promising and under delivering. I send him a message that he is selling to me something that won't be ready for August 5th. His reply- "Noted"

I decided to cancel my cancellation with Telkom- since then misery dawned upon me- as the cancellation realised on Telkom technical side and I received Telkom bills for no service from the accounting side(The tow departments do not see I to Eye). I had to jump for LTE- as my life depends on this connection. I send a complaint to poor Brian and the MD of Home Connect. They will look into it and come back with a solution. As Telkom they still looking and haven't heard since from them- NOTED 3 month later. So all Krugersdorpers please stay away at least 6 months and make sure somebody test your fiber before making any moves. If I may suggest rather enjoy a real line before getting noted by Home Disconnect. Sleep well Brian!