YR
Yolandi R
1 reviews | Active since Sept 2023
23 Sept 2023, 21:30
So far I had a great experices but since they started working on fiber lines in standerton our coverage is very bad
So far I had a great experices but since they started working on fiber lines in standerton our coverage is very bad. But thanks for a great service
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Replies (1)Home-Connect's replyOfficial
24 Sept 2023, 08:06Dear Yolandi,Thank you for reaching out to us and sharing your feedback. I'm sorry to hear that you have been experiencing poor coverage since the fiber lines were being worked on in Standerton..Our team is constantly working to improve the coverage and quality of our services. However, sometimes unforeseen circumstances or maintenance work in the area can temporarily impact the signal strength. I apologize for any inconvenience this may have caused you.Rest assured, we are actively working on resolving the issue as quickly as possible. If you have any specific concerns or need assistance with your connection, please provide us with more details, such as your account information or any error messages you may be receiving, so that we can better assist you.Thank you for your understanding and patience. We appreciate your loyalty and we will continue to strive to provide you with the best possible service.If you have any further questions or concerns, please don't hesitate to let us know.Best regards , The Home-Connect Team.
Home-Connect's reply24 Sept 2023, 08:06
Official
Dear Yolandi,Thank you for reaching out to us and sharing your feedback. I'm sorry to hear that you have been experiencing poor coverage since the fiber lines were being worked on in Standerton..Our team is constantly working to improve the coverage and quality of our services. However, sometimes unforeseen circumstances or maintenance work in the area can temporarily impact the signal strength. I apologize for any inconvenience this may have caused you.Rest assured, we are actively working on resolving the issue as quickly as possible. If you have any specific concerns or need assistance with your connection, please provide us with more details, such as your account information or any error messages you may be receiving, so that we can better assist you.Thank you for your understanding and patience. We appreciate your loyalty and we will continue to strive to provide you with the best possible service.If you have any further questions or concerns, please don't hesitate to let us know.Best regards , The Home-Connect Team.
