Sinaso was very help...

Dear Loiso, Thank you for reaching out to us and sharing your positive experience with our customer service representative, Sinaso. We are delighted to hear that Sinaso was able to assist you effectively and resolve your issue. Providing exceptional customer service is our top priority, and we are glad that Sinaso met your expectations. We will make sure to pass on your kind words of appreciation to Sinaso and recognize their efforts. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We are here to help! Best regards, Home-Connect Customer Service