RR
Reuben R

1 reviews | Active since Aug 2023

25 Aug 2023, 14:14

Sinaso was patient and very professional, she want beyond call of duty, even when I lost my patience, she remained calm and assured my assistance

Sinaso was patient and very professional, she want beyond call of duty, even when I lost my patience, she remained calm and assured my assistance. my problem was resolved.

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Replies (1)
Home-Connect
Home-Connect's reply25 Aug 2023, 14:19
Official
Dear Rihanzi, Thank you for your kind words and feedback regarding your recent interaction with our customer service representative, Sinaso. We strive to provide excellent service to all our valued customers, and it is always great to hear when we have met or exceeded their expectations. We are glad to hear that Sinaso displayed patience and professionalism throughout your interaction. Our team is trained to go above and beyond to assist our customers, even in challenging situations. We understand that sometimes frustrations can arise, and we appreciate your recognition of Sinaso's ability to remain calm and assure your assistance. We are thrilled to hear that your problem was resolved to your satisfaction. Providing solutions to our customers' issues is our top priority, and we are glad that Sinaso was able to assist you effectively. If you have any additional questions or concerns, please feel free to reach out to us. We are here to help and ensure your continued satisfaction. Thank you for choosing Home-Connect.